Legal

Privacy Policy

Effective Date: April 19, 2026  · Last Updated: April 19, 2026

1. Introduction

LaunchStack LLC ("LaunchStack," "we," "us," or "our") is a Pennsylvania limited liability company that provides white-label SaaS platform services, CRM solutions, and business automation tools to small and medium-sized businesses. We are committed to protecting the privacy of our clients, website visitors, and end users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at launchstack.llc, use our platform, or engage with our services.

Please read this policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to the practices described herein. If you do not agree, please discontinue use of our services immediately.


2. Information We Collect

We collect information in the following ways:

Information You Provide Directly

When you create an account, subscribe to a plan, submit a contact form, or communicate with us, you may provide personal information such as your full name, business name, email address, phone number, billing address, and payment information. Payment data is processed through our third-party payment processor (Stripe) and is not stored on our servers.

Information Collected Automatically

When you visit our website or use our platform, we automatically collect certain technical data, including your IP address, browser type and version, operating system, referring URLs, pages viewed, time spent on pages, and other usage statistics. This data is collected through cookies, web beacons, and similar tracking technologies.

Information from Third Parties

We may receive information about you from third-party integrations you authorize, such as Google Workspace, or other tools connected to your LaunchStack account.


3. How We Use Your Information

We use the information we collect for the following purposes:

PurposeLegal Basis
Providing, operating, and maintaining our servicesContract performance
Processing payments and managing billingContract performance
Sending transactional emails and account notificationsContract performance
Responding to support requests and inquiriesLegitimate interest
Improving our platform and developing new featuresLegitimate interest
Sending marketing communications (with your consent)Consent
Complying with legal obligationsLegal obligation
Preventing fraud and ensuring platform securityLegitimate interest

We do not sell your personal information to third parties. We do not use your data for automated decision-making that produces legal or similarly significant effects without human review.


4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how our services are used.

Types of cookies we use:

  • Strictly Necessary Cookies:Required for the platform to function. These cannot be disabled.
  • Analytics Cookies:Help us understand how visitors interact with our website (e.g., Google Analytics).
  • Preference Cookies:Remember your settings and preferences across sessions.
  • Marketing Cookies:Used to deliver relevant advertisements and track campaign effectiveness.

You may control cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of our services.


5. Sharing Your Information

We may share your information with the following categories of recipients:

Service Providers. We engage trusted third-party vendors to assist in operating our business, including cloud hosting providers, payment processors, email delivery services, and analytics platforms. These providers are contractually obligated to protect your data and may only use it to perform services on our behalf.

Business Transfers. In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website before your information becomes subject to a different privacy policy.

Legal Requirements. We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others.

We do not share your personal information with third parties for their own marketing purposes without your explicit consent.


6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services to you. Upon account termination, we will retain your data for a period of 90 days to allow for account recovery, after which it will be securely deleted or anonymized, unless we are required by law to retain it longer.

Billing records and transaction histories may be retained for up to seven (7) years to comply with applicable tax and accounting regulations.


7. Data Security

We implement industry-standard technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for data in transit, encrypted storage for sensitive data at rest, access controls and role-based permissions, and regular security audits.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.


8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access:Request a copy of the personal data we hold about you.
  • Correction:Request correction of inaccurate or incomplete data.
  • Deletion:Request deletion of your personal data, subject to legal retention requirements.
  • Portability:Request your data in a structured, machine-readable format.
  • Objection:Object to certain processing activities, including direct marketing.
  • Withdrawal of Consent:Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.


9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete such information.


10. Third-Party Links

Our website and platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies before providing any personal information.


11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. When we make material changes, we will notify you by email or by posting a prominent notice on our website at least 14 days before the changes take effect. Your continued use of our services after the effective date constitutes your acceptance of the updated policy.


12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:

LaunchStack LLC

Email: [email protected]

Phone: 1-888-547-8576

Website: launchstack.llc

This Privacy Policy was last updated on April 19, 2026.