Effective Date: April 19, 2026 · Last Updated: April 19, 2026
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and LaunchStack LLC, a Pennsylvania limited liability company ("LaunchStack," "we," "us," or "our"). By accessing our website at launchstack.llc, creating an account, or using any of our services, you agree to be bound by these Terms in their entirety.
If you are entering into this agreement on behalf of a business entity, you represent and warrant that you have the authority to bind that entity to these Terms. If you do not agree to these Terms, you must immediately discontinue use of our services.
LaunchStack provides white-label SaaS platform services including CRM tools, marketing automation, pipeline management, email and SMS marketing, appointment scheduling, website and funnel builders, and business automation workflows (collectively, the "Services"). The specific features available to you depend on the subscription plan you select.
LaunchStack acts as a reseller and white-label provider. Certain underlying infrastructure and features are provided by third-party technology partners. LaunchStack is not affiliated with, endorsed by, or an official representative of any such third-party provider.
To access our Services, you must create an account and provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You must be at least 18 years of age and have the legal capacity to enter into binding contracts to use our Services. By creating an account, you represent and warrant that you meet these eligibility requirements.
You agree to notify us immediately at [email protected] if you become aware of any unauthorized use of your account or any other security breach.
4.1 Plans and Pricing. LaunchStack offers subscription-based access to its Services. Current pricing and plan details are available on our website. We reserve the right to modify pricing with 30 days' written notice to existing subscribers.
4.2 Billing Cycle. Subscriptions are billed on a monthly or annual basis, as selected at the time of purchase. Billing begins on the date your subscription is activated.
4.3 Payment. All fees are due in advance and are non-refundable except as expressly stated in Section 5. You authorize LaunchStack to charge your designated payment method for all applicable fees. If payment fails, we reserve the right to suspend your account until payment is received.
4.4 Taxes. You are responsible for all applicable taxes, duties, and government charges associated with your use of our Services, excluding taxes based on LaunchStack's net income.
4.5 Free Trials. If we offer a free trial period, your subscription will automatically convert to a paid plan at the end of the trial unless you cancel before the trial expires. We will notify you before the trial ends.
All subscription fees are non-refundable. We do not provide refunds or credits for partial months of service, plan downgrades, or unused features. If you cancel your subscription, you will retain access to the Services through the end of your current billing period.
In cases of documented billing errors or duplicate charges, please contact [email protected] within 30 days of the charge and we will investigate and issue a credit or refund as appropriate.
You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to:
We reserve the right to suspend or terminate your account immediately and without notice if we determine, in our sole discretion, that you have violated this Acceptable Use Policy.
7.1 Our Property. All content, software, trademarks, logos, and materials provided through our Services are the exclusive property of LaunchStack LLC or its licensors and are protected by applicable intellectual property laws. Nothing in these Terms grants you any right, title, or interest in our intellectual property.
7.2 Your Content. You retain ownership of all content, data, and materials you upload or create using our Services ("Your Content"). By using our Services, you grant LaunchStack a limited, non-exclusive, royalty-free license to host, store, and process Your Content solely as necessary to provide the Services to you.
7.3 Feedback. If you provide suggestions, ideas, or feedback regarding our Services, you grant LaunchStack an irrevocable, perpetual, royalty-free license to use such feedback for any purpose without compensation to you.
Each party agrees to keep confidential any non-public information disclosed by the other party that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure. This obligation does not apply to information that is publicly available, independently developed, or required to be disclosed by law.
Your use of our Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to the collection and use of your information as described in the Privacy Policy.
If you are subject to the General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA), please contact us at [email protected] to discuss applicable data processing agreements.
Our Services may integrate with or connect to third-party platforms and services. These integrations are provided for your convenience, and LaunchStack is not responsible for the performance, availability, or terms of any third-party service. Your use of third-party services is governed by their respective terms and privacy policies.
We strive to maintain high availability of our Services but do not guarantee uninterrupted access. We may perform scheduled maintenance, updates, or modifications to our platform at any time. We will provide advance notice of planned downtime where reasonably practicable.
LaunchStack reserves the right to modify, suspend, or discontinue any feature or aspect of the Services at any time with reasonable notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Services.
The Services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or uninterrupted access. LaunchStack does not warrant that the Services will be error-free, secure, or free of viruses or other harmful components.
To the maximum extent permitted by applicable law, LaunchStack LLC and its members, managers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, or business interruption, arising out of or related to your use of or inability to use the Services, even if we have been advised of the possibility of such damages.
In no event shall LaunchStack's total cumulative liability to you exceed the greater of (a) the total fees paid by you to LaunchStack in the three (3) months preceding the claim, or (b) one hundred dollars ($100.00).
You agree to indemnify, defend, and hold harmless LaunchStack LLC and its members, managers, employees, agents, and successors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Services; (b) Your Content; (c) your violation of these Terms; or (d) your violation of any applicable law or the rights of any third party.
These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or the Services shall be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, with proceedings conducted in Lancaster County, Pennsylvania.
Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent irreparable harm.
Either party may terminate this agreement at any time. You may cancel your subscription through your account dashboard or by contacting [email protected]. LaunchStack may terminate or suspend your account immediately for material breach of these Terms, non-payment, or any activity that poses a risk to our platform or other users.
Upon termination, your right to access the Services will cease immediately. We will retain your data for 90 days following termination, after which it will be permanently deleted.
These Terms, together with the Privacy Policy and any applicable order forms or statements of work, constitute the entire agreement between you and LaunchStack with respect to the Services and supersede all prior agreements, representations, and understandings.
For questions about these Terms, please contact:
These Terms & Conditions were last updated on April 19, 2026.